Quality Assurance Areas
The work of ACTFL Quality Assurance (QA) encompasses a wide range of activities that are critical to ensure the consistent evaluation of examinee performance on ACTFL assessments:
- Recruiting testers and raters who are well qualified
- Monitoring tester and rater performance on an ongoing basis
- Monitoring item performance
- Maintaining standardized assessment training materials
- Ensuring rater readiness and offering regular norming opportunities
- Facilitating rating arbitration and finalizing rating reviews
- Maintaining QA Councils and appointing QA advisors to advise on rating standards
- Collaborating with ACTFL Assessment Program to coordinate psychometric reviews of ACTFL assessments
- Managing ACE Reviews for Credit Recommendations